Bullfrog Pool Tile Cleaning Reviews

I would highly recommend Bullfrog Pool Tile Cleaning srvice. They were responsive and flexible. Staff was kind, and the pool turned out great!

knowledgeable, professional and friendly.

They did a great job getting some thick mineral deposits off our tile.

The person that came out was very professional, helpful, and explained the process to me. He did a fantastic job getting a thick layer of calcium off the tile, and they look brand new.

Seamless from start with Cin all the way to the actual cleaning. Left the area in good condition and did a great job! Will always use Bullfrog!

Very nice job.

Great guys they did a super job

On time. Very experienced and did a fantastic job

I needed to get my waterfall feature redone due to the surface wearing away. I finally went with Bullfrog for the job. They were the highest bid I got but they could complete the job quickly and had great reviews. After paying them nearly $6,000 they completed the job in one morning . I didn't want them to paint the actual boulders that made up part of the fountain but they did anyway. In the end it did look very good. But, a few months later I noticed a white ring around the reservoir at the water level. When I inquired about it I was told it is calcium from the water. This wasn't explained nor addressed before they started nor after. I asked what could be done. After a couple of weeks they said I should scrub it with CLR and it should be fine. I did and it wasn't any better. I inquired again and waited almost two months for a response. When I followed up I was told there was nothing that could be done due the surface of the fountain (it's not tile). That's it. That's the response I get after paying $6,000. They wouldn't even come out and look at it or give me the courtesy of a response in any reasonable time. This is not a company I can recommend for any job. UPDATE! After posting this review I was contacted by the owner, Clay. He was appalled about the way I was treated, sincerely apologized, and wanted to make it right. He looked for possibilities and gave me alternative solutions that I might be able to try which might solve the issue. This was all I had expected from them originally and was happy and encouraged by Clay's strong desire to turn the situation around. While the problem is inherent to my situation (the surfaces are painted stone and not tile so regular cleaning won't remedy the issue), Clay was steadfast in continuing to contact me about solutions and invited me to keep in touch to apprise him of my progress. I very much appreciate his taking responsibility and stepping up to make things right. I have updated my rating to reflect his quick attention and help.

Eric from Bullfrog Pool Tile Cleaning did a terrific job. He was thorough, efficient and just cleaned our pool beautifully. No more white line!!! Will definitely use again. Price also very reasonable.

Excellent customer service very professional great communication, I have used bullfrog on two occasions, and both times they were very consistent. The gentleman who came out were very professional well-versed very friendly. I will continue to use bullfrog pool services.😊

Very satisfied with the service and quality of work.

Tech was on time. He told me exactly how the process works. He was extremely professional. He cleaned up and left my property exactly as it was when he started the job!! My pool looks new!! Awesome experience!! Use the Frog!!

I called Bullfrog for tile cleaning and made an appointment for an estimate. Jarin arrived on time, asked questions, measured everything and we received a thorough estimate. An appointment was made for cleaning. The service person arrived on time and completed the job, cleaning up afterward. We were pleased with the results. I appreciated the communications that kept us up to date on everything. No guessing need. We will use them again.

Horrible service, left my pool a complete mess, clogged my filter and vacuum! Owners were complete Aholes and lied in a review response.

BullFrog delivered on their 5 star rating! I will definitely use them again.

Great experience-did an excellent job cleaning tile and water features. Also, gave good information on repairing tile.

We have used Bullfrog twice now. The pool is only 3 years old, however, the tiles are all shades of royal and navy blue. Bullfrog makes it look like a brand new pool again. They take great care as to not damage any tiles etc. We are beyond pleased, and really appreciate them fitting us in! Highly recommend.

Amazing results. Reasonably priced. Great customer service experience. Highly recommend.

Tremendous job! At a very reasonable price. We will have them back when needed.